FAQs - all the things our customers ask us
How to book
All bookings are on line-via our website.
Where are we located?
Harbour Road, Eyemouth, TD14 5HY (opposite The Waterfront Cafe).
See google map on website
Where can I park?
Free car park at Harbour Road, TD14 5JA and various on street parking
What time should I arrive for our trip?
At least 15 mins before the scheduled departure time
What should I wear?
Warm clothing and a waterproof jacket are recommended
Can I bring my dog?
Sorry no dogs allowed
Is it suitable for children?
Our trips are suitable for children 4 years and over. Children travel at the discretion
of the parent.
Are there any concessions?
Not usually but no harm in asking!
How many seats on the boat?
There are twelve seats on the boat.
Will I see dolphins?
Maybe if we’re lucky!
Can I customise my trip?
If you book a Whole Boat trip it can be customised to suit your group
How do I board the boat?
Access ramp to our pontoon and a step up/down to get on the boat (see pictures in Gallery)
Is it suitable for wheelchairs?
Sorry no room for wheelchairs on the boat but we can provide assistance to board if the wheelchair is
left dockside
How safe are the trips?
Very! We take safety very seriously.
What happens if I can’t make it ?
If you inform us at least 24 hours beforehand you will receive a full refund. See our terms and conditions for more information about our cancellation policy
What wildlife will we see?
Probably seals, definitely various seabirds, sometimes dolphins and if we’re lucky, minke whales
Why is the boat called a Rib?
It’s a Rigid Inflatable Boat
